Refund policy

NaturesOwn Gallery Return and Refund Policy

 

Thank you for shopping with NaturesOwn Gallery! We hope you are delighted with your purchase. However, if you are not completely satisfied, we're here to assist you.

 

Returns

 

Eligibility: You have 14 days from the date of delivery to return items.

Condition: Items must be returned in their original condition, unworn, with tags attached, and in the original packaging.

Non-Returnable Items: Please note that certain items are non-returnable, including perishable goods, personalized items, and sale items.

Process

1. Initiate a Return: To begin a return, please contact us at naturesowngallery@gmail.com with your order number and the reason for your return.

2. Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method to ensure your return reaches us.

3. Return Approval: Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

 

**Refunds**

Approved Refunds: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.

Shipping Costs: Please note that original shipping costs are non-refundable.

 

If you have any questions about our return and refund policy, please contact us at naturesowngallery@gmail.com.